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Jan 23 2020
NACM Credit Boot Camp

Basic Training in Credit & Collections 
Learn the skills to collect accounts receivable in tough economic times.

NACM Training Center 5170 S Green Street, Murray
Cost: $50 NACM Members, $80 Non Members 
9:00 a.m.  - 11:30 a.m. (continental breakfast included)

It's a Battle Out There!  Are You Prepared?

Business Credit & Business
The importance of credit in business
   Credit & Collections = Cash Flow & Profit

Credit Policy
   Protection for your company
   A map to success

Credit Applications
   A great investigative tool
   Create the contract

Credit Investigations
   Where to get the information 
   How to read, interpret and understand credit reports
   Evaluation and analysis for fact based decisions

Collection Calls: What really works!

   Essential communication skills

   Guidelines for effective collection calls

   Typical customer reactions

   You are on a fact finding mission

   Collection Policy & Procedures



Drill Instructors: Georgette Bevan, CCE and Lisa Keller, CCE

Questions: Contact Lisa Keller 801.433.6129 or Lisa@nacmint.com