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Oct 01 2019 Change.....Again!?!?! |
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Your muscles are tense, breathing rapidly, your
heart is pounding, and you have a strong urge to just run. Run away, that is.
Why? Because you've just been informed of a significant change within the
company. Not only will it affect you, but your team as well. Stressful?
Absolutely! How many of us have been here before? I'm betting
all of us have in some form. Whether you've had to lead your team, or you have
been part of a team being directed, we have all experienced this. Change is
inevitable. It happens and it happens often. So, how do pull yourself together
and pull off the smoothest transition possible with your team? While there are
several ways to cope with the stress of managing and leading a team through
change, I would like to focus on 4 simple practices. Open the
communication flood gates
Always share what you know. Share important
details, deadlines, objectives and updates. Keeping your team in the
communication loop is key to not only alleviating some of their worries and
stress, but it is super empowering and encourages collaboration. Likewise,
invite and encourage your team to reciprocate the communication. Make yourself
available for questions, updates, and concerns they may have. Plan,
Place and Pace your team Decide where
your team needs to be. What is the end goal? Create a plan that is detailed,
yet easy to follow. Setting milestones is a great way to decrease the stress
level when tackling a project.
While
setting your milestones, consider the skill sets and talents of each person on
your team. Delegate milestones and/or specific tasks to the appropriate person.
This will not only give you a peace of mind, but it will boost their
accountability when they realize their value.
Pace
yourself. Avoid trying to tackle everything at once, no matter how tempting it
may be. Gradually implement your plan and respect the plan you created. Should
you find it isn't working according to your vision, that's okay. Reevaluate
and revise your plan. Just remember to communicate the revision to the team.
Prepare
to mitigate conflicts
Conflicts
are going to happen. Emotions and tempers are going to run on high. Depending
on the change, people are going to feel uncertain and frustrated. These
feelings could be towards themselves, others or the situation in general. It is
the leader's job to help resolve these conflicts. Be sure to provide
clarification and encouragement.
Cheer and
Celebrate
Sometimes we
get so caught up in managing and leading, we forget to applaud our team. Cheer
your team on and celebrate successes, no matter how small. Everyone likes to
feel valued and recognized.
I have found
this simple guide extremely helpful while leading several teams through changes
of all sizes. We don't have it easy. Not only do we have to keep our own stress
levels down, but that of our teams. Our reactions and course of action can
greatly influence the outcome of how our teams adapt and hopefully have a
better reaction the next time we hear the word change.
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