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Jun 01 2012
CreditWise Published by NACM Business Credit Services and The Intermountain Credit Education League (ICEL )
E-News June 2012

In This Issue
- Where Do We Go From Here
- Beyond the Challenge
- ICEL June Meeting: Creditors' Rights in Bankruptcy
- The Influential Credit Manager
- ICEL Recap: The Human Factor of Credit & Business Success
- Making Peace with Change
- Spotlight: Rhonda Calwell, Komatsu Equipment Co.

Looking Ahead

Jun 10-13 NACM National Credit Congress in Dallas Texas More Info

Jun 14 - ICEL "Bankruptcy Update" Sherilyn Olson, Attorney at Law More Info

Jun 19 - Ogden Prinicples of Business Credit Class Begins More Info

Jun 27 - Mastering the Art of Collection Negotiation More Info

A/R Credits Just Hanging Around?
Free Unclaimed Property Webinar
Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Where Do We Go From Here

by Kelley Kunz, CCE, Martin Door Mfg.

If we look back on the last few years we can all say it has been interesting or maybe you have a better word for it. We have seen companies downsizing, reorganizing, making acquisitions, even many businesses are now out of business. Some of us have been forced to look for new employment. We are doing more with less. If you attended our April ICEL meeting with Dr. Aric Krause we heard from him that "things are murky." So where do we go from here? Read the full article

ICEL Chair Message
Beyond The Challenge

by Shanna Sorge, CCE, Easton Technical Products

As I sit trying to come up with the first topic as Chair of ICEL, I asked myself what is important to me. One of the most challenging things I have faced was returning to school as an adult.

Before you focus on the obstacles and difficulties, think about the rewards you'll bring into your life by getting past those difficulties. Before you consider all the effort that's involved, consider the opportunity to achieve with that effort. I wanted to become a Credit Manager, but where did I start? Read the full article

ICEL June 14 Meeting
Creditors' Rights in Bankruptcy

Speaker: Sherilyn Olsen, Attorney at Law

Lets face it. Getting a bankruptcy notice produces "helpless frustration."

Once a creditor files bankruptcy there is little that we can do, but there are certain things we must do in order to have a shot at any recovery.

Ms. Olsen's practice includes bankruptcy law and procedure, collection procedures, advising lenders and
borrowers regarding loan workouts and restructuring. She also assists lenders in seeking the appointment of a receiver to protect assets and/or to operate a business's pending foreclosure. In bankruptcy court, she prosecutes and defends relief from stay motions, cash collateral motions, claim objections, motions to dismiss, preference and fraudulent transfer actions, lien avoidance actions, and nondischarageability claims. Register online for this meeting.






The Influential Credit Manager

by Georgette Bevan, CCE, NACM Business Credit Services

If only ________________ (insert job title or name) understood that _______ (insert credit wisdom here)."
Has that phrase ever slipped from your lips at work? Credit is a tough and challenging job! You probably wear multiple hats and have numerous irons in the fire. You get caught between customers, sales and management and it can be frustrating. So, how do you get management, sales, customers and others to trust and value your knowledge and experience and to take you seriously? Become more... Read the full article

ICEL Meeting Recap:
The Human Factor in Credit and Business Success

Maurice Matsumori and David Taylor, Principals of Ohrn Consulting, engaged ICEL Members in the May meeting with insightful information on personality traits and styles, an inspiring unheard story from September 11th and the concept of the black swan.

Often times, people separate the Human Factor from the bottom line and overall strategic thinking. As individuals, we need each other to realize our potential individually and in business. When we understand our own personality and different personality types and styles, we can learn to maximize the differences to achieve success.

Mr. Matsumori informed us that the number one reason people leave their jobs is ... Read the full article

Making Peace with Change

by Whitney Davidson, CBA, Sunroc Building Materials, Inc.

Oh no, my Cheese has moved again!

Recently we have had a few changes in our company - not people changes, system changes. These changes have really impacted our credit and sales departments. The changes have been welcomed by a few, but for many others ... read the full article.

ICEL Spotlight:
Rhonda Calwell, Komatsu Equipment Co.

View video cliip of Rhonda Calwell

I relocated to Utah just nine months ago from Southern California. I have been in accounting/credit for over 25 years and most recently worked in the ambulance industry. I work as a Credit Specialist for Komatsu Equipment Company where I process all credit applications and monitor accounts as needed.

I took a few accounting classes in college many, many years ago but never finished my degree. Most of my credit knowledge has come from on the job experience and by taking various seminars and classes at organizations similar to NACM. I look forward to furthering my education by obtaining my CBA and ultimately my CCE. Although I have spent most of my career in accounts payable and office management, I find working in credit to be both challenging and rewarding.

In my free time you will probably find me at a local BMX track where I have volunteered for over 15 years. I enjoy riding my quad, knitting and spending as much time as I can with my two grand babies.

The CreditWise Newsletter invites NACM members to submit articles for upcoming issues. The articles should be based in business and credit management. Articles containing 350 words or more that are published are eligible for NACM Roadmap and CCE Recertification points.

Articles may be submitted to Georgette by email at