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Looking Ahead
Why should I submit potential members to NACM?"
Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info
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Banks are Working to Protect You
by Traci Flynn, Holladay Bank & Trust
Builders, contractors, suppliers and bankers are inextricably connected in their daily business activities. Whether its transacting their own business banking or working through draw requests, lien priority or acquiring land, both parties can have a smoother and mutually beneficial relationship when they have an understanding of the other's perspective. It is to this end that I hope to communicate in this article some basic guidelines that builders, contractors and suppliers can use to understand and get more out of their relationship with banks and banking practices they encounter every day but may not fully understand.
The first tip is regarding transacting banking business in the name of a business entity ... read full article
Putting Your Best Players on the Field
by Lynette C. Jensen, US Foods
Vince Lombardi once said, "The secret is to work less as individuals and more as a team. As a coach, I play not my eleven best, but my best eleven." As credit managers we are expected to do more with less in the new challenging economic environment. We need to be "playing our best eleven" in order to run efficiently and effectively to produce the results that are expected.
As stated in the NACM Principles of Business Credit manual, several areas of knowledge or skill sets are required by the credit department: Computer skills, analytical skills, customer service skills, expert negotiation ... read the full article.
July ICEL Meeting RecapTest Your Credit Knowledge
by Melissa Mickelsen, CBA, Geneva Rock Products, Inc.
Competition was fierce at this year's "Test Your Credit Knowledge" ICEL meeting held on June 12th. Five teams competed for prizes by answering questions about Credit Law, Business Law, Financial Statement Analysis, Credit Management, and Principles of Business Credit. Members' knowledge and experience were put to the test as they discussed Statements of Cash Flows, the Uniform Commercial Code, Sources of Credit Information and ... Read full article and view photo highlights
Next ICEL Meeting
In The Trenches
Speakers: Rebecca Mullins, Codale Electric and Zen Featherstone, Shamrock Plumbing
Between answering calls, making collection calls, investigating potential customers, approving credit applications and monitoring existing customers, credit heroes have some hair raising and heartwarming experiences. ICEL attendees will hear real life credit stories packed with the thrill of victory and the agony of defeat and the lessons learned from experience.
Join us to gain insight and new approaches to the daily trials in your credit & collection battlefield. Register online
Getting Permission To Attend Conferences
by Dana Farmer, JD. LienCounsel
NACM's 116th Annual Credit Congress was recently held in Dallas, TX. The conference was well organized and there were a number of great speakers with a lot of good information and instruction. We realize that many of you wanted to attend but your company was not in a position to pay. To help improve your chances of attending next year... read full article
Pathway to Fulfillment
by Shanna Sorge, CCE, Easton Technical Products
Life is not about just getting by. Life is about reaching even higher, building one achievement on top of another, and creating real, meaningful value in each moment.
A common stone on the ground does a great job of just getting by. YOU, on the other hand, are destined for much more spectacular things. read full article
ICEL Spotlight:
Michelle Youd, Christensen Oil Co.
by Mark Jones, Geneva Rock Products, Inc.
Michelle has been the Credit Manager for Christensen Oil for the last 7 1/2 years. She wears dual hats, like many of us, by being both credit manager and accounts receivable manager. Recently she was provided help in the processing of credit applications which has been a big bonus.
Michelle has been a member of ICEL for the last 3 years and has truly enjoyed her experiences with the people she has met and the speakers ICEL has provided. The following is an excerpt from Michele's memoirs, "I had a really hard time being a credit manager when I first started. There were many days I would end up in tears. When I started to look at each delinquent account as a challenge and how are we (me & the customer) going to come up with a solution, my experience .... read full article
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