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Looking Ahead
Jan 9 - ICEL - Speaking in Public without Dying - Speaker: Kurt Weiland, Jefferson Smith Consulting
Jan 13 - Spring Semester Begins
view class schedule
Jan 13 - Paperwork Deadline for March 10, 2014 Professional Designation Exams
more info
Feb 5 - Credit Boot Camp More info
Feb 13 - ICEL - Speaking in Public without Dying - Speaker Kurt Weiland
Apr 25 - Save the date - NACM Spring Banquet & Stockholders Meeting
Jun 8-11 Credit Congress in Orlando, FL
Why should I submit potential members to NACM?"
Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info
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Learn to Do The Hard Things
by Danny Wheeler, CCE, Adobe Systems
I
was watching an NFL pregame show last week and heard the legendary Hall of Fame
football player and Coach, Mike Ditka, say "Tough Times Pass, Tough People Do
Not." I thought to myself, that's a pretty true statement. As I thought
about it, I wanted more and more to incorporate that into my professional
thinking as we head into the new-year. Being a tough credit manager is an
essential quality within our every day job. Making the tough decisions and
dealing with the tough scenarios as they arise is something we face on a daily
basis. So on that premise I want to engage in a couple of thoughts and offer a
few things I am going to try to do to improve my 'toughness' this year. Read full article
ICEL Chair Message
5 Keys to Achieving Success
by Melissa Mickelsen, CCE, Geneva Rock Products, Inc.
Goal setting is a
wide-spread practice at the beginning of a new year. Unfortunately, most of
those goals are quickly abandoned or forgotten. Luckily, there is a goal
setting method that can help increase the odds of achieving success.
Just remember to set SMART
goals.
1. Be Specific: If you
don't know what you're working toward, how will you know when you've achieved
your goal? General or vague goals are much less motivating and less likely to
be achieved. Instead of setting a goal to be timelier, you might set a goal to
arrive at work by 7:45 each day. Instead of hoping to lose weight, you might
set a goal to go to the gym 4 times a week. Breaking a general goal into
smaller, more manageable pieces will help you develop specific goals that are
much more attainable. Read full article
Slickrock Gypsies
by Shane Inglesby, CCE, Geneva Rock Products, Inc.
The December ICEL meeting provided an occasion to enjoy the
spirit of the holidays, the camaraderie of other credit managers and co-workers
and the talents of the Slickrock Gypsies. This talented group returned to
entertain ICEL for the third time and they did not disappoint. They
played Christmas carols while the meal was served then dramatically switched
gears when they took center stage. Read full article
Next ICEL Meeting - Jan 9
Speaking in Public without Dying
Speaker: Kurt Weiland, Jefferson Smith ConsultingIn our jobs communication and presentation skills are important. We address credit issues with customers and sales personnel every day. We have opportunity to explain credit issues to management to influence company policies and practices. Yet when psychologists list our greatest fears, dying is number six. Public speaking is number one.
This workshop identifies and explores techniques to reduce the gut-wrenching fears of public speaking.
Not a member of ICEL? - ICEL invites you to attend one lunch meeting at no charge to see the benefits of membership in ICEL. Contact Georgette at GBevan@nacmint.com or 801.433.6116
CSI: Credit Specialist Investigations
by Shane Inglesby, CCE, Geneva Rock Products, Inc.
What did you learn in 2013 as a credit manager that will be of
benefit to you in 2014?
Barbara Mackay, Credit Manager, Intermountain Concrete
Specialties
We are learning to be less lenient in allowing customers to go
beyond credit terms. In the past it has not been uncommon for customers
to have balances owing in early winter for materials that were purchased during
the summer. My company will not be as accommodating in the future which
will help improve our cash flow. Read full article
ICEL Spotlight:
Suzanne Cole, Meadow Gold Dairies
by Janae Jeffs, CCE, Muir Enterprises
Suzanne
was born in Payson, Utah, but moved to Concord, California, over 25 years ago.
When Suzanne was 19 years old, she promised her grandmother that she would
always be there for her. So, in 1998 she returned to Utah to take care of her
elderly grandmother. Suzanne and her husband have been married for 14 years and
her life is the best it has ever been. Her mom is 1 block west and her sister
is 1 block east of where she lives. Sometimes a little too close for comfort,
but gotta luv 'em. Read full article
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