Quick Contact

Are you missing valuable credit information on those you deal with?

Find out what information is available. Just complete the form below and we will contact you.




Re-Type Code:

Refer Potential Members

Why should I submit potential members to NACM?

Are you tired of dealing with
credit reference requests?

Direct the requesting company info to NACM. As a member they will have access to our reports. You will get fewer credit reference requests and their information will be added to your NACM reports.

Connect With Us


< back to Newsletters
Jan 01 2014
Published by NACM Business Credit Services and ICEL
E-News January 2014

In This Issue
- Learn to Do The Hard Things
- Five Keys to Achieving Success
- ICEL Recap: Slickrock Gypsies
- CSI: Credit Specialist Investigations
- ICEL Spotlight: Suzanne Cole, Meadow Gold Dairies

Looking Ahead

Jan 9 - ICEL - Speaking in Public without Dying - Speaker: Kurt Weiland, Jefferson Smith Consulting

Jan 13 - Spring Semester Begins
view class schedule

Jan 13 - Paperwork Deadline for March 10, 2014 Professional Designation Exams
more info

Feb 5 - Credit Boot Camp More info

Feb 13 - ICEL - Speaking in Public without Dying - Speaker Kurt Weiland

Apr 25 - Save the date - NACM Spring Banquet & Stockholders Meeting

Jun 8-11 Credit Congress in Orlando, FL

Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Learn to Do The Hard Things

by Danny Wheeler, CCE, Adobe Systems

I was watching an NFL pregame show last week and heard the legendary Hall of Fame football player and Coach, Mike Ditka, say "Tough Times Pass, Tough People Do Not." I thought to myself, that's a pretty true statement. As I thought about it, I wanted more and more to incorporate that into my professional thinking as we head into the new-year. Being a tough credit manager is an essential quality within our every day job. Making the tough decisions and dealing with the tough scenarios as they arise is something we face on a daily basis. So on that premise I want to engage in a couple of thoughts and offer a few things I am going to try to do to improve my 'toughness' this year. Read full article 

ICEL Chair Message

5 Keys to Achieving Success

by Melissa Mickelsen, CCE, Geneva Rock Products, Inc.

Goal setting is a wide-spread practice at the beginning of a new year. Unfortunately, most of those goals are quickly abandoned or forgotten. Luckily, there is a goal setting method that can help increase the odds of achieving success.

Just remember to set SMART goals. 

1. Be Specific: If you don't know what you're working toward, how will you know when you've achieved your goal? General or vague goals are much less motivating and less likely to be achieved. Instead of setting a goal to be timelier, you might set a goal to arrive at work by 7:45 each day. Instead of hoping to lose weight, you might set a goal to go to the gym 4 times a week. Breaking a general goal into smaller, more manageable pieces will help you develop specific goals that are much more attainable. Read full article   

Slickrock Gypsies

by Shane Inglesby, CCE, Geneva Rock Products, Inc.

The December ICEL meeting provided an occasion to enjoy the spirit of the holidays, the camaraderie of other credit managers and co-workers and the talents of the Slickrock Gypsies. This talented group returned to entertain ICEL for the third time and they did not disappoint. They played Christmas carols while the meal was served then dramatically switched gears when they took center stage. Read full article  

Next ICEL Meeting - Jan 9

Speaking in Public without Dying 

Speaker: Kurt Weiland, Jefferson Smith Consulting

In our jobs communication and presentation skills are important. We address credit issues with customers and sales personnel every day. We have opportunity to explain credit issues to management to influence company policies and practices. Yet when psychologists list our greatest fears, dying is number six. Public speaking is number one.

This workshop identifies and explores techniques to reduce the gut-wrenching fears of public speaking.

Not a member of ICEL? - ICEL invites you to attend one lunch meeting at no charge to see the benefits of membership in ICEL. Contact Georgette at GBevan@nacmint.com or 801.433.6116

CSI: Credit Specialist Investigations

by Shane Inglesby, CCE, Geneva Rock Products, Inc.

What did you learn in 2013 as a credit manager that will be of benefit to you in 2014?

Barbara Mackay, Credit Manager, Intermountain Concrete Specialties

We are learning to be less lenient in allowing customers to go beyond credit terms.  In the past it has not been uncommon for customers to have balances owing in early winter for materials that were purchased during the summer.  My company will not be as accommodating in the future which will help improve our cash flow. Read full article

ICEL Spotlight:

Suzanne Cole, Meadow Gold Dairies

by Janae Jeffs, CCE, Muir Enterprises

Suzanne was born in Payson, Utah, but moved to Concord, California, over 25 years ago. When Suzanne was 19 years old, she promised her grandmother that she would always be there for her. So, in 1998 she returned to Utah to take care of her elderly grandmother. Suzanne and her husband have been married for 14 years and her life is the best it has ever been. Her mom is 1 block west and her sister is 1 block east of where she lives. Sometimes a little too close for comfort, but gotta luv 'em. Read full article