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Nov 01 2014
Published by NACM Business Credit Services and ICEL
E-News November 2014

In This Issue
- To Sell or Not to Sell . . .
- Your Perceived Value
- A Blessing Called Work
- Next ICEL Meeting - Goal Getting
- Christmas Wish List
- ICEL Meeting Recap: Gadgets to the Rescue
- ICEL Utah Food Bank Service Project Update
- Credit Confessions

Looking Ahead

Nov 5 - Mechanics' Lien Seminar
More info and online registration

Nov 13 - ICEL Goal Getting
More info and online registration

Dec 11 - ICEL Christmas Program and Charity Drive for Candy Cane Corner
More info and online registration

Jan 8 - ICEL Moving Faster Than the Speed of Doubt - Ken Gallacher More info

2015 Credit Congress & Expo
May 17-20, 2015
Special rate until Dec 12, 2014
More info

Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



To Sell or Not to Sell . . .

by Tammi Russell, CCE, KSL Broadcast

You have lost money on a customer which could have happened in many ways: they went out of business; they sold their business and the new owners won't take responsibility, they went out of business; or they filed bankruptcy. Read full article

Your Perceived Value

by Scott Chase, CCE, CICP, Amer Sports

The great basketball coach, John Wooden once said, "It's what you learn after you know it all that counts." and isn't that true for all of us. In our professions, no matter where we are in our skill-set or years of experience, that we sometimes believe that we know all there is to know in order to do our jobs each day. Read full article   

ICEL Chair Message
A Blessing Called . . . Work
by Shane Inglesby, CCE, Geneva Rock Products, Inc.

Work is a four letter word." "Back to the salt mine." "Back to the old grind." We've heard them all before - phrases that communicate the drudgery of work. Most likely, you have caught yourself uttering one of these phrases or similar phrases from time-to-time. Read full article 

Goal Getting

by Mary Jane McIntosh, CBA, Henderson Wheel & Warehouse

Goal setting is a powerful process of thinking about your ideal future and for motivating yourself to turn your vision of the future into reality. The process of setting goals helps you choose where you want to go in life. By knowing precisely what you want to achieve, you know where you have to concentrate your efforts. Setting goals give you long-term vision and short-term motivation. Read full article  

Christmas Wish List

by Shane Inglesby, CCE, Geneva Rock Products, Inc.

The Intermountain Credit Education League has chosen to support Candy Cane Corner for our Christmas charity this year. Many of you have taken the opportunity of donating time and items to this wonderful organization in the past and know how much this service benefits our community. Read full article  

ICEL Meeting Recap:

Gadgets to the Rescue, an IT Panel Discussion

by Erik Wright, CBF, Spectrum Engineers, Inc.

Like Tyler Steenblik, CCE (YESCO) so eloquently illustrated in the open remarks of our October ICEL meeting; he recounted a recent demoralizing yet enlightening experience he had with a group of 9 and 10 year olds. So try for a moment to image a 4th grade class field trip to your office. . . Read full article  

ICEL Utah Food Bank Project Update

Thank you for your generous support of the Utah Food Bank at our last meeting. Unfortunately, our association cannot "cure" hunger in the state of Utah but we can rest assured that we have made a contribution to help address a great need. Read full article 

Credit Confessions

It is never too early to teach new personnel about monitoring their speech.

Years ago, a new assistant came into my office asking for help with an account.  Read full article