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Mar 01 2015
Published by NACM Business Credit Services and ICEL 
E-News March 2015

In This Issue
- Don't Get Left Behind
- NACM Board Candidates 
- Are You Dependable?
- Board Games & Business
- ICEL Recap: Civility in the Workplace
- Meet Me in St. Louis
- ICEL Spotlight: Crystal Kersh, CBA

Looking Ahead

March 4 - Credit Boot Camp More info

March 9 - Professional Designation Exams

March 12 - ICEL - "Oh That's Bad, No, That's Good! Executive Appreciation Luncheon with Speaker: John Bytheway more info 

April 9 - ICEL - Credit Panel Discussion. Panel Members: Jo Anne, Mills, Deseret Book, Barbara Mackay, Intermountain Concrete Specialties, and TBA 

April 24 - NACM Spring Banquet and Stock Holders Meeting at the Gathering Place at Gardner Village More info

Apr 27 - Mechanics' Lien Seminar
More info 

2015 Credit Congress & Expo
May 17-20, 2015
More info and registration


Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Don't Get Left Behind

by Carolyn Thompson, Meadow Gold Dairies 

Are you keeping up with all the new technology that is available to help you in your job? It seems like every time you turn around there is something new to help with our professional and personal lives. Sometimes those pursuits even collide. Even ten years ago could you have imagined . . . Read full article  

NACM Board Candidates

Each year, three members of the NACM Board of Directors retire and three new board members are elected to replace them. Read full article  

The candidates for this year's open board positions are (in alphabetical order):

ICEL Chair Message
Are you Dependable? 

by Shane Inglesby, CCE, Geneva Rock Products, Inc. 

Are you dependable? Can managers, co-workers, friends and family count on you to get things done? What is your reputation for follow-through? When someone asks you to do something, do you do it?

Life is busy. In today's world we have many demands being placed on our time. Many of these demands are begging for our attention including customers, problem accounts, salesmen, bosses, direct-reports, phone calls, email, voice mail and customers stopping by our office not to mention deadlines for needed reports and presentations  . . . Read full article  


Board Games & Business

by Jo Anne Mills, CCE, Deseret Book/LDS Living 

"A board game is a tiny universe: the rules are the laws of physics or social norms, the board is the physical environment, cards often function as resources or catalysts, dice provide a dollop of randomness. And those little pawns? They're you and me. "Andrew Innes - What Board Games Can Teach Business - Harvard Business Review Jan 2015. Read full article  

ICEL Recap:
Compassionate Civility in the Workplace

by Erik Wright, CBF, Spectrum Engineers, Inc.

Webster's Dictionary defines 'Civility' as the act of being polite, reasonable, and is demonstrated through respectful behavior. Carla Kelly explained to ICEL members at our monthly luncheon that civility is another way to express compassion toward others. She voiced concern that civility has become eroded in our society. It has deteriorated in our interactions in government, in our businesses, in the media, and in our schools. In general, this lack of civility is a major problem in the world we live in and examples of incivility continue to plague our society more and more each day. Read full article  

Meet Me in St. Louis

by Whitney Davidson, CBF, Sunroc Building Materials, Inc. 

Yes it is time again for NACM's 119th National Credit Congress taking place this year in St. Louis, Missouri, May 17th - 20, 2015. This is a time of year when credit managers get together and attend educational classes on many subjects - a time when awards are given and our credit people are being recognized for their hard work and dedication to the credit field. This is also a time for . . . Read full article   

ICEL Spotlight
Crystal Kersh, CBA
by Erik Wright, CBF, Spectrum Engineers, Inc.

It was my pleasure to be among the first to welcome Crystal Kersh, CBA, as one of our newest members of ICEL! While speaking with Crystal, it didn't take me long to recognize that she is a going to be a true asset to our association. Crystal has such an outwardly friendly personality matched with an equally spirited desire to advance her career in credit that there is no doubt we will all benefit greatly from her affiliation with ICEL. We are so happy that she is now within our ranks! Read full article