Looking Ahead
Apr 14 - ICEL - Speaker Cathy Carey
Info/Register
Apr 22 - CREDIT AVENGERS
Spring Banquet & Stockholders Meeting More info and online registration
An evening of great food, cash & prize giveaways & networking
May 12 - ICEL - E.Q. Emotional Intelligence, Speaker: John Bytheway
Executive Appreciation Meeting
Jun 12-15 Credit Congress Oct 12-14 WRC Conference
Why should I submit potential members to NACM?"
Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info
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Back Up Your KIGS
by Tyler Steenblik, CCE, YESCO
Some things never change. Since the beginning of time, credit people have suffered from what is commonly known as KIGS or KNOT IN THE GUT SYNDROME. We all know the routine. We approve an order and hold our breath until the check comes in. We can review credit applications, analyze financials, pull credit reports and even check with the customer's mother, but ultimately we have to wait to see the outcome. Meanwhile, the makers of Maalox and Tums continue to collect their fees. Read full article
NACM Election Time
Cast Your Vote in April
Each year, three members of the NACM Board of Directors retire and three new board members are elected to replace them. More information An electronic ballot is sent to each member company's designated representative on April 1st.
The candidates for this year's open board positions are (in alphabetical order):
- Susan Archibeque, CCE, Nicholas & Company
- Scott Chase, CCE, CICP, Amer Sports
- Kelly Griffiths, Harrington & Company
- Kandie Haymore, CBA, Midwest Floor Coverings, Inc.
- DeAnna Leahy, CCE, Sunroc Corporation
- Jo Anne Mills, CCE, Deseret Book Company
- Rebecca Mullins, CCE, Ferguson Enterprises
Hard Jobs Made Easier
by Lisa Keller, CBF, Peterson Plumbing Supply
In the twenty plus years that I have been in credit one thing has remained constant. Our jobs are hard! No matter the industry, no matter how seasoned or new we are to credit, our jobs are hard. Sure, some of us have the benefit of great owners, bosses and coworkers but at the end of the day no one can understand us better than our peers, which is why we are so lucky to have NACM Business Credit Services and the Intermountain Credit Education League (ICEL). Read full article
Congratulations News Designation Holders
Certified Business Fellows (CBF)
Heidi Kroeger, CBF, Intermountain Farmers Association
Sidnee George, CBF, Kilgore Companies
Lisa Keller, CBF, Peterson Plumbing Supply
Certified Business Associates (CBA)Denise Burnside, CBA, A & K Railroad Materials
Zane Visser, CBA, The Dannon Company
Samantha Gross, CBA, Intermountain Wood Products
Jayne Crosby, CBA, Reagan Outdoor Advertising
Christy Braithwaite, CBA
My Biggest Challenge
by Paul Stott, Sunroc Building Materials, Inc.
Ever since I started my adult life in the world of high finance, I have not been able to overcome my innate talent of offending and ticking people off. My first memory of this was when I was with First Security Bank, long before they became Wells Fargo. I was the assistant manager of a branch and one of my loan officers had applied for an internal position which would have been a promotion and didn't get it. She was a very smart and talented person and everyone seemed to like her. A coworker and I took her to lunch shortly after she received the disappointing news and I commented to her that I was sorry for her bad news. She didn't show any signs at that moment . . . read full article
ICEL Chair Message
To Meet, or Not to Meet
by Erik Wright, CBF, Spectrum Engineers
That is the question! Outside a colleague's office inconspicuously taped to the wall, there is a tattered photocopied sign that reads: "Are you lonely? - Tired of working on your own? - Do you hate making decisions?" then in bold letters underneath says: "HOLD A MEETING!." Read full article
ICEL Recap:
Reverse Brainstorming
by Ryan Palmer, CCE, LKL Associates
Lisa Keller, CBF, Peterson Plumbing Supply, started off by listing The Basic Rules of Brainstorming, which are:
There are no wrong or dumb ideas
Everything gets written down
Non-Judgmental collection of thoughts
Everyone Should Participate
Be as open, creative, and wild as possible
Get as many responses as you can
When you do reverse brainstorming you combine the ideas of brainstorming and reversal to draw out creative ideas to solve problems. Read full article
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