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Nov 01 2018
E-News November 2018

In This Issue
- Taking Charge
- ICEL Chair: Western Region Credit Conference a Success!
- The Importance of Policies
- NACM Credit Reporting Connections
- Personal Workplace Emergency Preparedness
- Creating a Dynamic Relationship with Sales

Looking Ahead

November 5, 2018
Certification Exams

November 8, 2018 ICEL
How to Turn High Potential into High Performance

November 12, 2018
Professional Designation Holders' Executive Roundtable

November 13, 2018
CFDD Working & Negotiating with the Four Personality Types 

November 16, 2018
Credit Boot Camp

Save the Date

December 13, 2018
ICEL Christmas Program

January 18, 2019
Certification exam paperwork deadline (March 4, 2019 exams)

May 19-22, 2019
Credit Congress
Special Registration ends December 7, 2018

Why should I submit potential members to NACM?

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Taking Charge
by D'Ann Johnson, CCE, A-Core Concrete Cutting

Last winter, I had an unfortunate incident involving a short flight of stairs and a knee that decided it was going to bend in a way that knees aren't meant to bend. This led me to seek help from an emergency physician (fresh faced, with the ink still drying on his diploma, I'm sure) who said that when people get to be of a "certain age" things tend to start wearing out. His words took me off guard and, truth be told, stung . . . . Read full article

Nominations for Board Candidates now Open

Candidate nominations are now being accepted to run for election to the NACM BCS Board of Directors in 2019. Click here for details

ICEL Chair: Western Region Credit Conference a Success!

by April Tanner, CCE, Kimball Equipment Company

WOW - can I just say Western Regional Credit Conference 2018 was fabulous! For the many of you that attended, I am sure you found it worth the time to attend. I want to send out a special THANK YOU to all our NACM Intermountain affiliate employees who worked very hard to make WRCC so special. As a member of the committee who aided the planning I know how much work it was. Your efforts, worry . . . . Read full article

The Importance of Policies
by Sandi Smith, Chris & Dick's Cabinets and Countertops

When I was hired to my current position over 13 years ago, I was told there was over $120k in uncollected COD payments. You can imagine what my first thought was, but my second thought was, "is there a policy in place that would have prevented this situation?" . . . . Read full article

NACM Credit Reporting Connections

Merge don't splurge!

Don't pay for duplicates

Did you know there is a money saving tool available for you to use on the credit reporting site for FREE?

Click on the BETA 3.0 tab you can MERGE customers who have related companies or those who may be in the system more than once (with different spelling or address) together so you will only be charged for 1 report. 

Be sure to call Kristy at 801.433.6131 so she can turn on your merge feature. To avoid being charged for pulling multiple reports on the same company you will need to start merging your similar named accounts in the system. 

Personal Workplace Emergency Preparedness
by Melissa Mickelsen, CCE, Geneva Rock Products

Have you ever wondered what would happen if an emergency or disaster occurred while you were at work? What would you do if you weren't able to leave your office for several hours or even overnight due to emergency conditions? Because we spend so much of our time at work, it's important to consider the answers to these questions and think about how we'd take care of ourselves if we were trapped at work . . . . Read full article

Creating a Dynamic Relationship with Sales
by Amy Shelton, CBA, Builders FirstSource

The sales team has many affectionate ways of describing the credit department, but my all-time favorite is the "sales prevention department." At times it can feel like the only thing that a sales person remembers is that one "No that is said out of 100's of "Yes's". All credit managers know that working with the sales department can be difficult at times - when you dash their dreams of a big paycheck by getting in the way with facts . . . . Read full article