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Aug 01 2019
E-News August 2019

In This Issue
- ICEL Chair: Cogs in the Wheel
- Dare to Brave the Future
- New Designation Holders
- Developing Leadership
- ICEL Spotlight: Tiffany Carpender, CCE
- ICEL Recap: Test Your Credit Knowledge

Looking Ahead

August 8, 2019 ICEL
In The Trenches

August 12, 2019
Professional Designation Executive Roundtable

August 13, 2019 CFDD 
Communication to Internal and External Customers

August 16, 2019
NACM Summer Outing
Woodstock Revisited 

August 19, 2019 
NACM Education 
Classes Begin

September 13, 2019 
Paperwork deadline for November 4, 2019 Professional  Designation Exams

September 19, 2019
Credit - In it to Win it

Save the Date

October 23-25, 2019
Portland , OR
Western Credit Conference


Why should I submit potential members to NACM?
Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info 



ICEL Chair: Cogs in the Wheel

by Stephanie Johnson, CCE, Gritton & Associates

Have you ever seen the inside of a clock? I am not talking your Apple watch or Fitbit, but a proper "needs to be wound in order to work properly" clock? The cogs or gears all vary in size and function. They fit together perfectly and harmoniously to make the clock work.

If one cog or wheel is broken or missing, the clock does not work properly. It might still work partially, but certainly does not work fully. It's proper function of telling time and/or date could be affected. Remove one cog, or a sequence of cogs . . . . Read full article

Dare to Brave the Future

by Georgette Bevan, CCE, NACM BCS

It takes knowledge, expertise and creativity to approve credit and collect in today's business climate. Factual information interpreted with experience and education is critical to profitable decisions that help us win the never-ending battle.

How can YOU stay ahead of the curve and feel confident taking educated risks that bring maximum . . . . Read full article

Congratulations New Designation Holders
Lindsay Powell, CBA, Amer Sports Winter & Outdoor
April Montgomery, CBA, Roofers Supply
Amy Butterfield, CBF, LKL Associates
Layla Calkins, CBF, Sunroc Building Materials
Tiffany Carpender, CCE, Wheeler Machinery

Sometimes, You need to call an Expert! 

Developing Leadership

by Rebecca Mullins, CCE, Codale Energy Service & Supplies

What is leadership? The website Wikipedia defines leadership as "both a research area and a practical skill encompassing the ability of an individual or organization to lead or guide individuals, teams or entire organizations." With so much information online and companies using leadership as a buzz word, the big question is "How do you become a leader?"

To be a leader in today's business world is a challenge but can also be very rewarding. Being a leader has different meanings for different individuals. For some people, leadership is . . . . Read full article

ICEL Spotlight: Tiffany Carpender, CCE

I am the oldest of 11 children (8 of them brothers), a wife, mother of 2 daughters and grandmother to 3 grandkids. I am a high-strung hippy at heart (if those two things really go together) who is a workaholic and a Diet Mountain Dew junkie. In my spare time, I love to hike, shop with my daughters, play with my grandkids, spend any time I can with my family and play the frustrating sport of Golf. I love watching sports of all kinds but especially the . . . . Read full article

ICEL Recap: Test Your Credit Knowledge

by Keeley Worley, CCE, Nicholas & Company

The exciting and intense annual Test Your Credit Knowledge (aka Credit Jeopardy) took place at ICEL in the month of July. Host Stephanie Johnson did a fabulous job keeping the contestants on their toes and laughing at her break time jokes. Lisa Keller and Georgette Bevan provided their credit expertise as judges and timekeepers. Categories for Credit Jeopardy include . . . . Read full article