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Aug 01 2010
ICEL's Excellence Newsletter

E-News August 2010

In This Issue
- Make the Best of What is Happening Today
- Next ICEL Meeting
- Homophone Woes and How They Affect Business Writing
- Spotlight: Shanna Sorge, CBF, Easton Technical
- Meeting Recap: Test Your Credit Knowledge

Looking Ahead

Aug 3 - "Credit Boot Camp" Basic Training in Credit & Accounts Receivable Collection.

Aug 12 - "In The Trenches" with DeAnna Leahy CCE, Sunroc Corp. and Barbara Mackay, Intermountain Concrete Specialties.

Aug 12 - FREE Credit Reporting & Industry Group Training

Aug 25 - Fall Semester Begins
NACM & Salt Lake Community College Business Credit Classes. Scholarships available!

Sept 2 - "Cash Flow From the Credit Department" Instructor Georgette Bevan, CCE.

Sept 9 - ICEL "Embrace Change and Wake Up to a Happier Life" by Amanda Dixon, morning radio host and author.

Sep 20 - NACM National Professional Designation Paperwork Deadline for November 8, 2010 exam.

Sept 24 - NACM Golf Outing, Eaglewood Golf Course  More Info

Oct 6 - "Credit & Sales: Bridge the Gap for Strategic Advantage"
Instructor: Georgette Bevan, CCE representing credit
Instructor: Chad Wheeler, CBA representing sales

Oct 14 - ICEL "Preference Defenses in Bankruptcy" by Sherilyn A. Olsen

Oct 20-22 - Western Region Credit Conference More Information

Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers as well not just a one- way street. more Info



Make the Best of What is Happening Today

by Kelley Kunz, CCE, Martin Door Mfg

Summer is the time for vacations. I had to take some time out and think about why we were going on vacation. Sometimes I get so caught up in the day-to-day rush of life, I forget to make the best of what is happening today. Vacations are a great time to recharge. Our life at work is important, but I think our family and personal time make us happy and we need to relax and enjoy it!
View full article

Next ICEL Meeting
"In The Trenches"

Stories from real life credit experiences that you can learn from

Barbara Mackay, Intermountain Concrete Specialties and DeAnna Leahy, CCE, Sunroc Corporation relate credit war stories and solutions from front line credit management experience.

Join us to learn from their experiences ...and to find out what you need to be watching out for.

11:45 am - 1:15 pm
Red Lion Hotel, 161 W 600 S, SLC, UT
$16 ICEL Members
$26 Non-ICEL Members
Buffet luncheon included

R.S.V.P online, email or phone 801.433.6116

Homophone Woes and How They Affect Business Writing

by Melissa Mickelsen, CBA, Geneva Rock Products, Inc.

I don't like words.
They don't make sense.
Words make me upset and tense.
How due eye no witch whirred two ewes
Ore how too right thee won aye chews?
Wile sum mite think words are a bawl,
Eye dew knot care fore words at awl!

("I Don't Like Words" by Gregory K., published at http://gottabook.blogspot.com)

Our writing reveals so much about our business skills, educational background, attention to detail and much more, especially now that so much business communication occurs through email. It's extremely important to be able to write clearly, concisely and correctly. And it is not enough to rely solely on spelling and grammar checks. Computers are not able to pick up on words that may be spelled correctly, but used in the wrong context.
View full article

Spotlight: Shanna Sorge, CBF, Easton Technical Products

by Sandra Brown, Schmidt Signs

Shanna as been with Easton as the Credit Manager for the past four years. Prior to coming to Easton, she worked at Coca Cola in the A/R Department. Shanna is currently on the ICEL Board of Directors and feels honored to be a part of such a great organization.

Shanna has worked her way through the NACM accreditation program and received her CBF in July, 2009. She is planning on sitting for the CCE exam in November of this year.  View full article


Meeting Recap: Test Your Credit Knowledge

by Shanna Sorge, CBF, Easton Technical Products

Back by popular demand, "Test Your Credit Knowledge" a game played like "Jeopardy" with categories. Kelley Kunz and Carolyn Thompson acted as our ICEL Jeopardy hosts. View full article and photos.