Quick Contact

Are you missing valuable credit information on those you deal with?

Find out what information is available. Just complete the form below and we will contact you.




Re-Type Code:

Refer Potential Members

Why should I submit potential members to NACM?

Are you tired of dealing with
credit reference requests?

Direct the requesting company info to NACM. As a member they will have access to our reports. You will get fewer credit reference requests and their information will be added to your NACM reports.

Connect With Us


< back to Newsletters
Aug 01 2011
ICEL Excellence Newsletter

E-News August 2011

In This Issue
- Non Sufficient Funds
- Professional Values & Ethics
- Top 10 Reasons for Education
- July Recap: Test Your Credit Knowledge
- Spotlight: Jo Anne Mills, CBA, Deseret Book Company

Looking Ahead

Aug 11 - ICEL "In The Trenches" War stories from the field veterans about Credit & Collections.  More info

Aug 17 - Mechanics' Lien & SCR Seminar  More info

Aug 24 - Fall Semester at SLCC begins More info
Scholarship Application Form

Aug 25 - Credit Policy Workshop More info

Sep 7 - NACM Credit Boot Camp More info

Sept 23 - NACM Fall Outing & Golf Tournament at Eagle Ridge Golf Court in Bountiful, UT - More information coming soon

Oct 5-7 Western Region Credit Conference, Las Vegas, NV
More info

Join us on Facebook
Join us on Linked-In
Join us on Twitter

 Delicious quick business links

Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Non Sufficient Funds

by Carolyn Thompson, Meadow Gold Dairies

Those three words can bring heartache to most credit professionals. This year I have seen more returned checks than I care to admit. Most get cleared by just redepositing the checks.  Ocassionally, a few I need to get a cashier's check from the customer and replace the check and my drivers have been really good at picking up cash from the customer on the next delivery. I have even had a salesman or two pick up funds to replace the check that just will not clear the bank.

I would like to tell you about my most recent non-sufficient funds episode. Three months ago a customer bounced a check for about $600.00. When calling this customer to see if we could get a cashier's check or cash, they were conveniently not available. View full article

Professional Values & Ethics

Jeni Isbell, CCE, Wasatch Supply

Professional values are the guiding beliefs and principles that influence work behavior. To explain values, it is necessary to understand the basic beliefs of an individual or a social group in which they have an emotional investment. This emotional investment is a set of rules or standards that governs the conduct of a person. It can be seen as a system of moral values.

As a person progresses in their career, his or her professional values may change or vary, especially in certain life events. Their professional values should be seen as an extension of their core values such as honesty, generosity, and helpfulness. View full article

Top Ten Reasons for Education

Salt Lake Community College

10. Your savings account is in the ashtray of your car.

9. The only thing your credit card is good for is scraping frost off your windshield.

8. Your medical plan is not to get sick.

7. Your financial planner told you to buy lottery tickets.

6. Your Retirement plans include getting your own place.

5. The stock market crashes and it doesn't affect you.

4. Your resume includes your high scores on video games.

3. You are in the petrochemical business because you pump gas for a living.

2. You think the NASDAQ 400 is a stock car race.

1. Your Ph.D. stands for posthole digger.

View Fall 2011 Class Schedule
Quesitons? Contact Georgette Bevan, CCE GBevan@nacmint.com or 801-433-6116

In The Trenches

Real life credit experiences to learn from

Join us for this popular annual event to hear tales of trials, tribulations and triumphs from experienced credit managers fighting in today's business credit trenches. Gain insight and new approaches for our daily task of making the sale and protecting the assets.

     Wayne Olsen, Geneva Rock Products
     Nina Flurer, CCE, H & E Equipment Services
     Jeni Isbell, CCE, Wasatch Supply

11:45 am - 1:15 pm
Red Lion Hotel, 161 W 600 S, SLC, UT
$16.00 ICEL Members
$26.00 Non-ICEL Members
Buffet luncheon included

R..S.V.P online, email, or phone (801) 433-6116

July Recap: Test Your Credit Knowledge

by Melissa Mickelsen, CBA, Geneva Rock Products

What is the purpose of US antitrust law? What is an interim financial statement? What does net income plus operating expense equal? What is public credit? What is a blank endorsement on a negotiable instrument?

These are just a few of the questions used to test members and guests at this year's "Test Your Credit Knowledge" ICEL meeting held on July 14th. Do you know the answers?

Test Your Credit Knowledge is a Jeopardy-like game. This year members of five teams competed in four categories: Business Credit Law, Financial Statements, Accounting, and Bonus Questions. Points were awarded for each correct answer. Unfortunately, smart phones were strictly forbidden. View full article. View Photos

Spotlight: Jo Anne Mills, CBA

by Shane Inglesby, CCE, Genva Rock Products, Inc.

Jo Anne Mills is one of our newest members. She was born in Scranton, Pennsylvania, and raised in Tucson, Arizona. Jo Anne moved to Salt Lake to be closer to family.

She is the mother of four children and is the proud grandmother of eight. As one would presume, that she works for Deseret Book, she is an avid reader who also enjoys yoga and travel. One of her favorite places to visit is San Diego. She has the opportunity to visit often as she has friends that live there. She particularly enjoyed a trip to Washington D.C., but she learned that August is not the best time to visit due to the humidity.

Jo Anne has taken classes at Salt Lake Community College. Her prior work experience includes working as a bookkeeper and controller for a non-profit company. She then landed a temporary position with Deseret Book which has evolved into a full-time position where she has worked for seven years.

Jo Anne was recently promoted to Accounts Receivable Lead which requires supervising the credit staff at Deseret Book. She also manages several large national accounts and ensures her company is paid in a timely manner. To add to her responsibility, she is currently training to add payroll responsibilities to her resume.

Jo Anne also volunteers as the treasurer for the Human Rights Education Center of Utah. The group provides anti-bullying education for students throughout the state of Utah. She has served on its board for four years.

Jo Anne is a welcome addition to ICEL and we look forward to associating with and learning from her as she participates in our association.