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Sep 01 2014
Published by NACM Business Credit Services and ICEL 
E-News September 2014

In This Issue
- Birthday Surprises are Great - Credit Surprises Aren't
- Credit Guru Association 
- ICEL Meeting Recap: In The Trenches
- CSI Credit : Credit Specialist Investigations
- Seize It and Eat It!
- ICEL Spotlight: Rebecca Mullins, Dannon Company
- International Sales Opportunity

** ICEL offers a sweet reward for reading this newsletter. Search for the sweet reward.

Looking Ahead

Sept 11 - ICEL - Credit Metrics Speaker Shane Norman, CCE More info 

Sep 15 - Professional Designation Paperwork Deadline for Nov 10 exam

Sep 19 - NACM Fall Outing
 More info

Fall Outing Flyer  

Oct 9 - ICEL - Utah Food Bank Drive
Oct 9 - ICEL - Gadgets to the Rescue, an IT panel discussion - get results on the job! More info 

Oct 29 - Credit Boot Camp - Basic Training in A/R, Collection and Credit Management  More info 

Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Birthday Surprises are Great - Credit Surprises Aren't

by Shane Norman, CCE, Wheeler Machinery

Several years ago, I relearned an important lesson - Surprises in the Credit field are generally bad news. . . Read full article

Credit Guru Association

by Mark Jones, Geneva Rock Products, Inc. 

In order for Credit People to obtain the title of Credit Guru and be associated with said organization, they must adhere to the statute "IF YOU FAIL TO PLAN, YOU PLAN TO FAIL" . . .  Read full article  

ICEL Meeting Recap:
In The Trenches

by Janae Jeffs, CCE, Muir Enterprises 

Speakers Danny Wheeler, CCE, ICCE, Adobe Systems; DeAnna Leahy, CCE, Sunroc Corporation; and ReBecca Poulsen, CCE, Henriksen Butler Design gave a wealth of information, stories and experiences in the field of credit. . . Read full article   

CSI Credit: Credit Specialist Investigations

by Erik Wright, CBF, Spectrum Engineers, Inc.

Q: What helps you stay on task? What time management tips have helped you succeed?
A: Being a credit manager means constantly having things thrown at you. Every night before I leave work, I . . . Read full article   

ICEL Chair Message:
Seize It and Eat It!

by Shane Inglesby, CCE, Geneva Rock Products, Inc. 

Maintaining our motivation can sometimes be our greatest challenge. We love our work but sometimes it can be overwhelming. What needs to be done now can, sometimes, be deferred to tomorrow. Quite honestly, . . . Read full article     

ICEL Spotlight:
Rebecca Mullins, Dannon Company

by Erik Wright, Spectrum Engineers, Inc.

Rebecca's friend who worked for an employment agency placed her at Codale Electric. It was the beginning of the love of learning about B2B Credit on a whole new level. . .  Read full article   

International Sales Opportunity

by Jo Anne Mills, CCE, Deseret Book/LDS Living 

My company has had little involvement in international wholesale sales. Most of the international sales have been handled through the retail side of our business with just a few small wholesale accounts that prepay their orders. However . .. Read full article